BT scraps 0870/0845 charges, leaves 0871/0844
We found out today that BT has decided to scrap it’s charges on 0870 and 0845 numbers! This is obviously moving in the right direction and hopefully other landline providers will follow.
It’s not all good news though, 0844 and 0871 numbers will still be charged as usual which still leaves the consumer with the annoying task of remembering which numbers are which. It also does nothing for mobile users who are still being charged to call ‘free’ 0800 numbers.
Still, generally the more news this issue generates the better because many companies don’t realise the implications for their customers of having an 08 contact number, having been misold the product in the first place. Worse still many people don’t even know that they are being charged to dial 0800 numbers from their mobile, so the fight continues!
See our call charges guide for a reminder of the diferent number types.